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We ship from our global fulfillment network — including overseas regional warehouses and our main warehouse in China. Orders are processed within 1–3 business days. Express delivery takes about 3–7 business days; Priority shipping takes about 6–10 business days. Every order is fully tracked.

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You can return most items within 30 days of delivery if they are new, unused and in their original packaging. Defective items are replaced free of charge. For hygiene reasons, opened or used items cannot be returned.

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Every order ships in plain, unbranded packaging with a neutral shipping label — no product names, no site names, no hints on the outside of the box. Your privacy is guaranteed.

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